Terms of service

Welcome to Straumsvind. By accessing and using our website located at [Straumsvind's URL] and purchasing our products, including Gaming Mice, Bluetooth Speakers, and Mechanical Keyboards, you agree to be bound by the following Terms of Service. Please read them carefully before using our services.

User Agreement

This agreement constitutes a legally binding contract between you, the user, and Straumsvind. It governs your access to and use of the Straumsvind website and services.

  • Eligibility: You must be of legal age in your jurisdiction to form a binding contract to use our services.
  • Accountability: You are responsible for all activities conducted in connection with your use of the site and for ensuring all information you provide is accurate.
  • Prohibited Activities: You agree not to use the site for any unlawful purpose, to infringe on our intellectual property, or to interfere with the site's security or functionality.
  • Order Acceptance: All orders are subject to product availability and our acceptance. We reserve the right to refuse or cancel any order for any reason, including errors in product description or pricing.

Limitation of Liability

To the fullest extent permitted by applicable law, Straumsvind, its directors, employees, partners, agents, suppliers, or affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of, or inability to use, the service or products.

Our total cumulative liability for any claims arising from or related to these Terms or your use of the site shall not exceed the total amount you paid to Straumsvind for the specific product giving rise to the claim in the twelve (12) months prior to the claim.

This limitation applies regardless of the legal theory (contract, tort, or otherwise) and even if we have been advised of the possibility of such damages.

Intellectual Property Protection

The Straumsvind website, its original content, features, functionality, and branding are and will remain the exclusive property of Straumsvind and its licensors. Our website and services are protected by copyright, trademark, and other laws of both local and foreign jurisdictions.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any material from the Straumsvind website without our express prior written permission.

The trademarks, logos, and product names related to Gaming Mice, Bluetooth Speakers, and Mechanical Keyboards displayed on the site are the property of their respective owners. Their appearance does not imply endorsement by Straumsvind.

Refund & Return Policy

We strive for complete customer satisfaction. If you are not satisfied with your purchase, you may be eligible for a return and refund under the following conditions.

  • Eligibility Window: Returns and requests for refunds must be initiated within 30 days from the date of delivery.
  • Product Condition: The product must be unused, in its original packaging, and include all accessories, manuals, and parts. It must be in the same condition as when you received it.
  • Return Process: To initiate a return, please contact our support team at [email protected] with your order number and reason for return. We will provide you with a Return Merchandise Authorization (RMA) number and instructions.
  • Refund Method: Upon receipt and inspection of the returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original method of payment within a reasonable number of business days.
  • Non-Refundable Items: Certain items, such as software licenses opened or downloaded, or products damaged due to customer misuse, are not eligible for return unless defective.
  • Shipping Costs: Return shipping costs are the responsibility of the customer, unless the return is due to an error on our part or a defective product.

Governing Law

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the jurisdiction in which Straumsvind is legally established, without regard to its conflict of law principles.

For any questions regarding these Terms of Service, please contact us at [email protected].